ChantalGroup —
Privacy Policy
Effective Date: January 1, 2026
ChantalGroup ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of businesses using our platform. This Privacy Policy explains what data we collect, how we use it, and your rights.
Last Updated: January 1, 2026
At ChantalGroup, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
When you use the Service, we may collect:
— Account Information: Name, email, business information, billing details.
— Usage Data: Interactions with the platform, integration logs, and activity data.
— Technical Data: IP address, browser type, device information, and cookies.
— Other Data: Any information you provide when contacting support or using the Service.
2. How We Use Your Information
— Provide and maintain the Service.
— Process payments and manage accounts.
— Improve platform performance and reliability.
— Communicate with you regarding updates and support.
— Comply with legal obligations.
3. Data Sharing & Third-Party Services
We do not sell your data. We may share information with:
— Service Providers: Third-party services used to operate the platform.
— Legal Requests: If required by law or to protect ChantalGroup's rights.
Third-party integrations have their own privacy policies that apply when they process data.
4. Data Retention
Account data may be retained for up to six months after termination in case of reactivation.
Other data is stored as needed to provide the Service or as legally required.
5. Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on applicable law, you may have the right to:
— Access or request a copy of your data.
— Request correction of inaccurate data.
— Request deletion of your data.
Requests can be sent to hello@chantalgroup.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website.
8. Contact Us
For any privacy-related questions, contact us at hello@chantalgroup.com.
